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We deliver to the Swiss market a premium selection of authentic wines | Free delivery within 1-3 days as of CHF 100.-

Terms of Use & Data Processing

I-Terms of Use & Data Processing

1- Terms and conditions of use

The lafleurwines.com website is the property of Lafleur Wines sàrl (“Lafleur“), and its use is governed by the following terms of use.By accessing, browsing and using the website, you agree to comply with these terms and conditions of use, including data processing, and to be bound by them.

The website may be administered and operated from different locations. The website is accessible worldwide. If you choose to access the website from outside Switzerland, you do so at your own risk and are solely responsible for compliance with local legislation.

2- Intellectual Property

Lafleur is the exclusive owner (unless otherwise stated) of the intellectual property rights relating to lafleurwines.com, which includes, without limitation, the content of the latter.

Intellectual property rights include all intellectual property rights of any kind, without limitation: all texts, graphic design, user and visual interfaces, photos, images, illustrations, trademarks, logos, layouts, video clips, audio clips, know-how and other elements appearing on the website, trademarks, trade names, goodwill and customers, Internet domain names, data, database rights and all other intellectual property rights (whether or not they are registered) insofar as these rights have been created by Lafleur or by its employees.

Nothing contained in the website shall be understood as granting any license or right to use any content of the website.

3- Use

You agree :

  • not to use the website for illegal purposes or to infringe the rights of Lafleur or a third party, and in particular not to use the website to disseminate information that is harmful, illegal, defamatory, discriminatory or damaging to the reputation of Lafleur or a third party;
  • not to disrupt access to Lafleur’s website and computer systems, not to modify the content of the website and not to use it to transmit virus or computer worms, carry out hacking actions, etc. or commit acts that could be qualified as computer crimes;
  • not to infringe the patents, trademarks, trade secrets, copyrights, database rights or other intellectual property rights of any person or entity;
  • not to impersonate any person or entity, including a Lafleur representative or to make false statements about your relationship with any person or entity;
    comply with these general terms and conditions of use.

In the event of failure to comply with these obligations, Lafleur reserves the right to immediately prohibit and block access to the website and the network without incurring any liability whatsoever towards you.

4- Links

In many parts of our website, you will find links to other websites that are not subject to Lafleur’s privacy policies. When you click on these links, Lafleur’s privacy policies practices no longer apply. We recommend that you review the privacy policies of each of them to learn about their procedures for collecting, using and disclosing your information.

5- Responsibility

Any use of the Lafleur website is at your own risk. Lafleur maintains its website with a particular emphasis on the quality, completeness and security of the information contained therein. In addition, Lafleur takes all reasonable measures to ensure the proper functioning of its website. Nevertheless, Lafleur cannot guarantee the accuracy, reliability and completeness of the information, images, documents, software and other data contained therein. In addition, system failures such as interruptions, virus attacks or data loss cannot be excluded. For these reasons and to the extent permitted by applicable law, Lafleur declines all responsibility for the quality, availability, completeness and security of the information and data on lafleurwines.com.

Finally, Lafleur reserves the right to complete, modify or delete its website and the information published on it at any time and without prior notice.

II- Data processing

We are committed to protecting your privacy while continually improving the services we offer you.

1- Data controller

Person in charge:
Lafleur Wines sàrl
8c, chemin du Domaine-Patry
1224 Chêne Bougeries
Suisse

lafleurwines.com

The Lafleur Wine sàrl Data Protection Officer can be contacted at the following address:
Délégué à la protection des données
Lafleur Wines sàrl
8c, chemin du Domaine-Patry
1224 Chêne Bougeries
Suisse

E-Mail : info@lafleurwines.com

2- Data collection, nature and purpose of their usen

When you visit our website, information is automatically sent to our website server by the browser you are using. This information is temporarily stored. They are collected automatically and stored until they are deleted:

  • IP address;
  • date and time of the request;
  • name and URL of the file consulted;
  • access status/http status code;
  • volume of data transmitted;
  • browser;
  • operating system and its interface.

These date are used to:

  • ensure a good user experience;
  • ensure a smooth use of the website;
  • monitor the security and stability of the system.

These data are anonymized and do not allow the identification of a natural person.

The legal basis for data processing is Article 6.1.f of the General Data Protection Regulation (hereinafter referred to as the GDPR).

In addition, we may collect personal information about you (as an identified individual) or that allows us to identify you in various ways and under various circumstances:

  • When you visit the lafleurwines.com, website, especially when you register on our website or complete our contact form;
  • When you visit one of our sales outlets or offices;
  • When you buy one of our products or call customer service;
  • When you communicate with us by e-mail or telephone;
  • When you complete one of our forms, including the customer form (print or electronic) or the premium member form;
  • Through some of our business and advertising partners (always with your explicit consent).

The personal data thus collected may contain:

  • Contact information (name, address, e-mail and telephone number);
  • Information related to purchases and payments (credit card information and information required by anti-money laundering laws);
  • Other personal information, including personal and/or professional preferences and interests, such as date of birth, marital status, gender, nationality, demographic category, experiences with our products and contact preferences, professional status (position, company/employer, professional contact information), interests (sports, leisure) and lifestyle;
  • Customer service information (such as customer service requests, comments, feedback, complaints and repair history).

We undertake to process your personal data only if and to the extent that at least one of the following criteria applies:

  • You have given your explicit consent to the processing of some of your personal data for one or more specific purposes (e.g. to use our website, to receive newsletters, to be contacted via our online form);
  • The processing is necessary for the execution of a contract (related to your purchase, repair request or other service) or to take action, at your request, before concluding such a contract;
  • The processing is necessary to comply with a legal obligation to which we are subject;
  • The processing is necessary for the purposes of the legitimate interests we pursue (e.g. security).

We may use your personal data for the following purposes:

  • Marketing and promotion;
  • Sending personal invitations as well as marketing and corporate communications tailored to your personal interests and preferences;
  • Sending Lafleur’s newsletter by e-mail;
  • Process your orders, purchases and deliveries;
  • Provide you with our customer services;
  • Provide information on Lafleur’s products and services;
  • Respond to your requests;
  • Administer, maintain and optimize the lafleurwines.com website, provide support and security services;
  • Prevent any fraud or other prohibited or illegal activity and ensure the safety and security of Lafleur’s platforms, points of sale and offices;
  • Meet our billing and accounting requirements and any other legal or regulatory obligations (e.g. anti-money laundering legislation).

III- Data transfer

None of the data collected is transmitted to third parties or outside Switzerland, except those processed by the analysis tools mentioned in section 2.5.

IV- Cookies

Our website does not use cookies, except for the analysis tools mentioned in section 2.5.

V- Analysis tools

The analysis tools mentioned below and implemented by our services are based on art. 6.1.f of the GDPR. With these follow-up measures, we want to statistically record the use of our website and evaluate them for optimization purposes. These interests are to be considered legitimate within the meaning of the GDPR.

1- Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; “Google”). This service allows us to measure and evaluate, without any link with individuals, the use of our website. For the analysis through Google Analytics, we use the “Anonymize” application. Thus, the IP address of the Internet connection is abbreviated by Google and anonymized when accessing our website from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area. This information is kept for a maximum period of 14 months.

The service uses permanent cookies, installed by Google. Google may monitor your use of the website, combine this information with the ones from other websites you have visited that are also monitored by Google, and use this information for its own purposes (for example, to direct advertising). If you are registered with Google yourself, Google knows you too. Google is responsible for the processing of your personal data by Google and in accordance with its own data protection provisions. You will find more information in Google’s privacy statement https://policies.google.com/privacy?hl=fr=en.

2- Google Maps API

We use Google Maps API, a product of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This application displays geographical information about the location of our company.

By using Google Maps from our website, a connection to Google’s servers is established and a map section is displayed. When you use Google Maps, Google also collects, processes and uses data about how visitors to websites use Google Maps features.

If you are logged into Google as a member, Google assigns this information to your personal user account. You can prevent this from happening by logging out of your Google account and other Google Inc. company accounts before using our website and by deleting the corresponding cookies.

For more information on data processing and data protection by Google, please visit https://policies.google.com/privacy?hl=fr&gl=fr=en&gl=en.

VI- Rights of data subjects

As a natural person you have the right:

  • To require information on your personal data processed by our services in accordance with section 15 of the GDPR. In particular, you can request information on the purposes of processing, the category of personal data, the categories of recipients to which your data have been or are disclosed, the expected storage period;
  • To require the immediate rectification of inaccurate data or the immediate complement of your personal data stored with our services in accordance with section 16 of the GDPR;
  • To require the deletion of your personal data stored with our services in accordance with section 17 of the GDPR, insofar as the processing is not required for the exercise of the right of free expression and information, the performance of a legal obligation in the public interest or to assert, exercise or defend rights;
  • To require the limitation of the processing of your personal data in accordance with Art. 18 of the GDPR;
  • To receive your personal data in a structured, standard and machine-readable format or to require it to be transmitted to another person in charge in accordance with section 20 of the GDPR;
  • To revoke at any time the consent given pursuant to section 7.3 of the GDPR;
  • To file a complaint to a supervisory authority in accordance with section 7.7 of the GDPR.

You can contact the supervisory authority in your place of residence or usual workplace or the secretariat of our company.

The exercise of these rights generally requires you to provide unequivocal proof of your identity (e. g. by means of a copy of an identity card).

VII- Right of opposition

Insofar as your personal data are processed on the basis of legitimate interests, in accordance with section 6.1.f of the GDPR, you have the right to object to the processing of your personal data in accordance with section 21 of the GDPR. If you wish to exercise your right of revocation and opposition, simply send an e-mail toinfo@lafleurwines.com.

VIII- Data security

To access our website, we use the SSL (Secure Socket Layer) procedure in relation to the maximum level of encryption that is offered by your browser. This is, as a general rule, a 256-bit encryption. If your browser does not support 256-bit encryption, we instead access by 128-bit v3 technology.

WE RESERVE THE RIGHT TO MODIFY THESE TERMS AND CONDITIONS AT ANY TIME. ANY SUBSTANTIAL CHANGES WILL BE NOTIFIED BY A NOTICE POSTED ON OUR WEBSITE. IT IS NEVERTHELESS YOUR RESPONSIBILITY TO BE INFORMED OF ANY CHANGES MADE. THE MOST RECENT VERSION OF THIS AGREEMENT SHALL TAKE EFFECT UPON ITS ONLINE PUBLICATION. THE FRENCH VERSION PREVAILS IN CASE OF A CONFLICT IN SUBSTANCE.

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